At the core of our vision - To Protect Life - three values guide how we conduct our business.

We work to be:

Caring

• For people - our employees, our customers and the public
• For standards - safety, quality and regulatory
• For the environment - improving and repairing

Open

• Transparent - having honest relationships with our customers and employees
• Auditable - organised and verifiable
• Approachable - available to people and willing to listen

Positive

• Dynamic - energetic and creative in our approach to maintaining compliance
• Innovative - with a productive approach to problem solving